Privacy policy
PRIVACY POLICY
Last updated: September 7, 2026
BuffPaws operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with our Services.
BuffPaws is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, place an order, communicate with us, or otherwise use our Services.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
Depending on how you interact with our store, we may collect or process:
• Contact information, including your name, email address, phone number, billing address and shipping address.
• Payment and transaction information related to purchases and refunds.
• Account information, if you create a customer account.
• Order information, including products viewed, added to cart, purchased, returned or cancelled.
• Communications you send to us.
• Device and browser information, including IP address and other identifiers.
• Usage information relating to how you interact with our website.
HOW WE COLLECT INFORMATION
We may collect information:
• Directly from you when you place an order, contact us, create an account or otherwise provide information.
• Automatically through our website using cookies and similar technologies.
• From Shopify and other service providers that help us operate our store.
• From advertising, analytics and other business partners where permitted by law.
HOW WE USE YOUR INFORMATION
We may use your personal information to:
• Process payments and fulfil orders.
• Arrange shipping and delivery.
• Provide customer support.
• Manage returns, refunds and other transactions.
• Improve our website, products and customer experience.
• Prevent fraud and maintain the security of our Services.
• Communicate with you about your order.
• Send marketing communications where permitted by law or where you have consented.
• Comply with legal obligations.
HOW WE SHARE PERSONAL INFORMATION
We may share personal information with third parties when reasonably necessary to operate our business, including:
• Shopify.
• Payment processors.
• Fulfilment and shipping providers.
• Customer support providers.
• Analytics and advertising providers.
• IT and cloud service providers.
We may also disclose information when required by law, to protect our legal rights, to prevent fraud, or in connection with a business transaction.
SHOPIFY
Our store is hosted by Shopify.
Shopify processes certain personal information relating to your use of our store in order to provide and improve its services.
Information submitted through our store may be processed by Shopify and other service providers in countries outside your country of residence.
For more information about Shopify's privacy practices, please review Shopify's Consumer Privacy Policy.
COOKIES AND TRACKING TECHNOLOGIES
We and our service providers may use cookies and similar technologies to:
• Operate the website.
• Remember preferences.
• Understand website usage.
• Improve performance.
• Provide analytics.
• Support advertising and marketing.
Depending on where you live, you may have the right to manage or refuse certain cookies.
MARKETING
If you subscribe to our marketing communications, we may send you promotional emails or other marketing messages.
You can unsubscribe at any time using the unsubscribe link included in our marketing emails.
Unsubscribing from marketing does not prevent us from sending necessary transactional messages about your orders.
THIRD-PARTY LINKS
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy, security, content or practices of third-party websites.
CHILDREN'S PRIVACY
Our Services are not intended for children below the age at which they can legally consent to the processing of personal information in their jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
DATA SECURITY AND RETENTION
We use reasonable measures to protect personal information.
However, no method of electronic transmission or storage is completely secure.
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes and enforce agreements.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights relating to your personal information, including the right to:
• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Receive a copy of certain information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.
We may need to verify your identity before processing certain requests.
EEA AND UK USERS
If you are located in the European Economic Area or United Kingdom, you may have additional rights under applicable data protection laws, including rights to object to processing, restrict processing and withdraw consent.
INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred, stored or processed outside the country where you live.
Where required by law, appropriate safeguards will be used for such transfers.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or operations.
The latest version will be posted on this website with an updated revision date.
CONTACT
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, contact us at:
Email: lanamonroe.work@gmail.com